We want customers to shop with confidence and satisfaction. If an eligible product does not meet expectations, return requests may be submitted within the applicable return timeframe after delivery.
Products returned for refund or exchange must remain unused, undamaged, and in original condition with all packaging and accessories included.
Once returned items are received and inspected, approved refunds will be processed through the original payment method. Processing times may vary depending on financial institutions.
Certain items such as personalized products, clearance products, or hygiene-related goods may not qualify for return eligibility.